Who we are
Visyn Studio builds and provides the software services described here. In this policy, “Visyn Studio,” “we,” “us,” and “our” refer to Visyn Studio and those services.
Information we collect
We may collect information you provide directly, such as your name, email address, company name, support messages, and other information you choose to send us. When you use our website or products, we may also receive basic technical information such as browser type, device type, IP address, timestamps, and diagnostic or usage events.
Shopify apps
If you install one of our Shopify apps, we may access the shop and account information Shopify makes available and the specific store data needed to provide that app’s features. The app’s listing and in-product notices will describe any product-specific access. We do not sell merchant or customer personal information.
How we use information
We use information to provide, secure, maintain, and improve our services; respond to questions and support requests; communicate important service information; comply with law; and prevent fraud or misuse.
How we share information
We may share information with service providers that help us operate our services, when you direct us to, as part of a business transaction, or when required to comply with law or protect rights and safety. We do not sell personal information or use it for cross-context behavioral advertising.
Retention and security
We retain information only as long as reasonably needed for the purposes described here, including legal, accounting, security, and support needs. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete personal information we hold about you. Depending on where you live, additional privacy rights may apply. Email us to make a request; we may need to verify your identity first.
International processing
Our providers may process information in countries other than your own. Where required, we use appropriate safeguards for these transfers.
Children
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as our products evolve. We will post the new version here and update the date above. If changes are material, we will provide additional notice when appropriate.
Contact
Questions or privacy requests can be sent to cloud@visyn.studio.